🤍Klarer Kristall
Der klare Kristall sorgt für geistige Klarheit, fördert die Flexibilität von Körper und Seele und ermutigt dich, rein und wahr zu sein. Vom Herbeirufen innerer Weisheit bis zur Reinigung der Aura kann der klare Kristall dich zu höheren Ebenen erheben.
💛Citrin
Citrin ist ein Stein, der Wohlstand und Glück bringt. Es wird angenommen, dass Citrin hilft, die Chakren zu reinigen und die Fenster der Intuition zu öffnen, wodurch ein größeres Bewusstsein und eine spirituelle Verbindung zu sich selbst geschaffen werden. Gleichzeitig ist Citrin auch ein Symbol für Vitalität, Neuanfänge, geistige Klarheit und emotionales Wohlbefinden.
💞Rosa Kristall
Rosa Steine haben eine so liebevolle, nährende Energie, dass sie sofort unser Herz beruhigen und unser Nervensystem entspannen. Diese Edelsteine verbinden uns mit Gefühlen der Liebe, nährenden sanften Emotionen und Beruhigung. Von Sonnenuntergängen über der Wüste bis hin zu weißen Wolken und schimmernden rosa Meeren, rosa Kristalle tragen alle Assoziationen von Süße, Hoffnung und Licht in sich.
💗Roter Quarz
Neben seiner geistig inspirierenden Schönheit hat roter Quarz eine magische Heilwirkung, die hilft, positive Energie aufzunehmen und schädliche Energien abzuwenden. Daher kann roter Stein Menschen helfen, emotionale Stabilität zu bewahren, selbstbewusster und mächtiger zu werden und dem Besitzer Glück und Wohlstand zu bringen. Roter Quarz spricht leidenschaftlich zu allen Arten von Liebe, von der Heilung der Kommunikation in der Familie bis hin zur Entwicklung einer tieferen Bindung zu Ehepartnern und Freunden.
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Processing Time: 2-5business days (Engraved jewelry/pyramids and Feng Shui Tree will take 5-15 business days.)
Standard Shipping Time: 7-20business days
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
- Gift cards
- Customized engraved products(It could not be returned when it has been ordered)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@mail.olivenorma.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
-We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@mail.olivenorma.com.
-If you want to change the content of the lettering, send us an email at contact@mail.olivenorma.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 59€, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
RETURN/EXCHANGE ADDRESS
We’re available to support you via
Email: contact@mail.olivenorma.com
We strive to respond to your questions within 24 hours
Customer service chat hours:
Monday - Friday : 9am - 18pm GMT+8
Now available in Deutsch/English.
